Five9 Inc is a leading provider of cloud-based contact center solutions that empower organizations to enhance customer interactions and operational efficiency. The company offers a comprehensive suite of services that integrate artificial intelligence and advanced analytics, facilitating streamlined communication between businesses and their clients across various channels, including phone, email, chat, and social media. By leveraging its innovative platform, Five9 aims to improve customer satisfaction and drive business growth for organizations of all sizes, enabling them to adapt to the evolving demands of a digital-first landscape. Read More
A number of stocks fell in the afternoon session after the White House announced a new round of steep global tariffs, sparking concerns of a trade war and its impact on the U.S. and global economies. This move creates significant uncertainty for businesses and investors. The new tariffs, with rates of up to 41% on imports from 68 countries and the European Union, prompted a broad market sell-off, with the tech-heavy Nasdaq index showing notable weakness. Adding to the bearish sentiment was a weaker-than-expected July jobs report, which revealed that employers created only 73,000 jobs, far below economists' expectations. This combination of trade fears and signs of a slowing labor market has created a "risk-off" environment, leading investors to pull back from growth-oriented sectors like software and technology.
Call center software provider Five9 (NASDAQ: FIVN) announced better-than-expected revenue in Q2 CY2025, with sales up 12.4% year on year to $283.3 million. The company expects next quarter’s revenue to be around $284.5 million, close to analysts’ estimates. Its non-GAAP profit of $0.76 per share was 17% above analysts’ consensus estimates.
Five9, Inc. (Nasdaq: FIVN) (“Five9”), provider of the Intelligent CX Platform, today announced that its Chief Executive Officer, Mike Burkland, has decided to retire from his role as CEO. Burkland will remain in the CEO role until his successor is appointed and then will continue to serve on the Five9 Board of Directors (“Board”) as Executive Chairman, working with the new CEO to ensure a smooth transition. A committee of independent Board directors has initiated a comprehensive search for the company’s next CEO. This search will be conducted by a nationally recognized executive search firm with the goal of appointing a successor by year end.
Call center software provider Five9 (NASDAQ: FIVN)
will be announcing earnings results this Thursday after the bell. Here’s what investors should know.
Shares of call center software provider Five9 (NASDAQ: FIVN)
jumped 3.1% in the pre-market session after investor sentiment grew ahead of its second-quarter earnings report, supported by a positive analyst note and strong expectations for its AI-driven growth. Investors appeared optimistic about the company's results, scheduled for release on July 31. Fueling the positive mood, Cantor Fitzgerald reiterated an 'Overweight' rating and a $36 price target, calling consensus revenue expectations conservative. The firm also highlighted that AI revenues were an increasing part of Five9's business. Broader market forecasts were also bullish, with analysts expecting a 25% year-over-year jump in earnings per share. This optimism was rooted in the sustained momentum of its enterprise AI revenues, which had surged in the prior quarter, and benefits from strategic partnerships with major tech companies.
Five9 (Nasdaq: FIVN), provider of the Intelligent CX Platform, today announced results of a commissioned Forrester Consulting Total Economic Impact™ (TEI) the measurable value Five9 delivered to businesses through hyper-personalized and seamless AI-elevated CX solutions. According to the study, organizations saw a 212% return on investment (ROI) and a net present value (NPV) of $14.5 million over a three-year period.
A number of stocks fell in the afternoon session after the Trump administration announced intentions to impose a 35% tariff on many goods imported from Canada.
Five9, Inc. (Nasdaq: FIVN), provider of the Intelligent CX Platform, today provided details for its second quarter 2025 financial results conference call on Thursday, July 31, 2025, at 4:30 p.m. Eastern Time.
Value investing has created more billionaires than any other strategy, like Warren Buffett, who built his fortune by purchasing wonderful businesses at reasonable prices.
But these hidden gems are few and far between - many stocks that appear cheap often stay that way because they face structural issues.
The end of the earnings season is always a good time to take a step back and see who shined (and who not so much). Let’s take a look at how video conferencing stocks fared in Q1, starting with 8x8 (NASDAQ:EGHT).
CUSTOMER CONTACT WEEK — Five9 (Nasdaq: FIVN), provider of the Intelligent CX Platform, today announced the availability of AI Agents and AI Trust & Governance to usher in a new era of Agentic CX. Empowered by the Five9 Agentic Experience Engine, at the core of the Genius AI Architecture, these new capabilities are designed to drive intelligent CX and AI at scale with reasoning, adapting, and action for secure, seamless, and context-aware experiences.
While strong cash flow is a key indicator of stability, it doesn’t always translate to superior returns.
Some cash-heavy businesses struggle with inefficient spending, slowing demand, or weak competitive positioning.
Five9 (Nasdaq: FIVN), provider of the Intelligent CX Platform, today released its 2025 Business Leaders Customer Experience Report offering analysis of CX trends shaping how global business leaders create enduring customer experiences in the era of The New CX. Based on a survey of over 400 senior business decision-makers across the US, UK, and Canada, the report explores how global organizations are rethinking CX to build lasting customer relationships in an increasingly digital world.
The end of an earnings season can be a great time to discover new stocks and assess how companies are handling the current business environment. Let’s take a look at how Zoom (NASDAQ:ZM) and the rest of the video conferencing stocks fared in Q1.
As the Q1 earnings season wraps, let’s dig into this quarter’s best and worst performers in the video conferencing industry, including RingCentral (NYSE:RNG) and its peers.
