Industry First: Regions Bank Launches Convenient, Seamless Digital Portal for Real Estate Banking Clients

Powered by Built, the new client portal will accelerate draw approvals, improve collaboration and increase project transparency.

Regions Bank on Monday announced the launch of a digital borrower portal designed to make banking easier and more convenient for Real Estate Banking clients with construction projects underway.

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Regions Bank is announcing the launch of a digital borrower portal designed to make banking easier and more convenient for Real Estate Banking clients with construction projects underway.

The portal is powered by Built, a real estate and construction finance platform that streamlines the flow of money and information to support how projects are financed, developed, and managed. Through its modern, cloud-based construction loan management solution, the portal helps clients make faster, more informed decisions across commercial real estate, income property finance, and affordable housing. By connecting lenders, investors, inspectors, and other stakeholders, the portal simplifies loan administration and delivers a more seamless, collaborative client experience.

How does it work?

Regions’ Real Estate Banking clients can now log in to a centralized digital hub to view project financials, upload invoices and other documents, submit draw requests, and track funding status in real time. The portal eliminates manual processes that can delay construction draws and stall projects. Key features include:

• Seamless construction administration support. The portal connects clients and other critical third parties to Regions to expedite funding and provides real-time project and loan information. It provides greater accuracy and collaboration to help clients meet construction timelines.
• Enhanced project communication. Clients will receive instant email notifications as events occur throughout the project lifecycle, including when draw requests are funded or inspection reports uploaded. This allows clients to better manage capital requirements, project requests and construction expenses, as well as helping to mitigate fraud risk.

“At a time when real estate developers face tighter timelines, this portal offers an enhanced customer experience to help projects stay on time and on budget,” said Andy Hussion, head of Regions Real Estate Banking. “This digital solution provides an enhanced banking experience and aligns with Regions’ strategy of continuous innovation through technology. We are pleased to launch this service, and we look forward to continued opportunities to serve our current clients and welcome prospective clients to Regions’ approach to real estate banking.”

Regions is the first bank to launch the portal. The bank previously collaborated with Built to launch a similar digital solution for its homebuilder finance team. To prepare for the current portal, teams from Regions served as a design partner with Built on functionality support for development. Teams worked on pilot testing, product validation and associate training.

“It’s hard enough for owners and developers to navigate construction, and we want to make the ability to access the capital to fuel their projects and get people paid as easy as possible—without sacrificing prudent risk management,” said Chase Gilbert, chief executive officer of Built. “Regions Bank is showing what that can look like. We’re proud to help power an experience that serves borrowers and strengthens the lender-borrower relationship.”

Since the launch of the digital portal, Regions’ clients have already seen significant benefits. Palladium USA, a leading real estate investment and development firm based in Dallas, Texas, is the first Regions Real Estate Banking client to use the portal. Palladium is using the portal for construction of Palladium Buckner Station, a first-of-its-kind transit-oriented multifamily housing facility, in Dallas. The facility is slated to open early 2027.

“As a developer focused on staying ahead in a competitive market, we’re always looking to work with groups that share our commitment to innovation,” said Cody J. Hunt, Executive Director-Finance and Accounting at Palladium. “Regions has consistently brought forward-thinking solutions to the table, and this new digital portal raises the bar. From day one, the experience was seamless, giving our team the speed, visibility, and control we need to keep projects moving and capital working. We appreciate Regions and Built making it available.”

About Regions Financial Corporation

Regions Financial Corporation (NYSE:RF), with $159 billion in assets, is a member of the S&P 500 Index and is one of the nation’s largest full-service providers of consumer and commercial banking, wealth management, and mortgage products and services. Regions serves customers across the South, Midwest and Texas, and through its subsidiary, Regions Bank, operates approximately 1,250 banking offices and nearly 2,000 ATMs. Regions Bank is an Equal Housing Lender and Member FDIC. Additional information about Regions and its full line of products and services can be found at www.regions.com.

About Built

Built is an AI-powered platform transforming the way real estate is financed, developed, and managed. Purpose-built for real estate and construction, Built began by fixing construction draw management for lenders and has grown into a comprehensive operating system addressing some of the industry’s most complex challenges. Through its connected product suite, Built enables stakeholders to finance, develop, build, own, and operate smarter—all in one place. Today, Built helps power 86,000 active projects valued at more than $300 billion. Learn more at getbuilt.com.

About Palladium USA

Palladium USA serves as the holding company for all Palladium Group assets across the United States. Since our establishment in 1992, we have been headquartered in Dallas, Texas, solidifying our reputation as a premier leader in the multifamily market within Texas. As we continue expanding into new markets, our commitment to quality, innovation, and community remains at the core of our mission.

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